On our team, everyone is a leader with the potential for greater things. This mindset delivers outstanding results for our customers and professional advancement for you. You can expect a lot of collaboration, problem solving, personal growth, and, yes, some challenges (what job doesn’t have challenges?). What you can also expect is a lot of support, training and encouragement.
Vision, mission, and values are the how and why we do what we do. Our culture is our core, it is who we are while we’re fulfilling those things. Our culture statement? We are Team First; caring with purpose to set each other up for success.
With many employment options, there’s a lot of places you could call your professional home. Your job is the vehicle by which you provide for and enjoy life. What sets us a part is that we encourage a healthy work/life balance, your job isn’t (and shouldn’t be) more important than what you love at home, and we continuously invest in our team, calling out and developing individuals’ strengths with purpose and intentionality.
You will be surrounded by a team who is committed to encouraging you and setting you up for success on day one. Our collaborative culture is maintained through things like daily check-ins and weekly team meetings.
Using tools like structured training plans and documented procedures, we’re certainly going to ensure success in your role. But we care about what success looks like to you and what your goals are, and we will help you get there.
No, collecting taxes isn’t always a peaceful process but knowing that you’re working on a great team, with competitive pay and quality benefits, offers peace of mind and longevity in what can be a crazy world.
This role works in a team environment where you’ll be immersed in a culture of professionalism, innovation, excitement, and ownership.
Whether they’re paying taxes, have a question, or need to update their address, you will represent the Treasurer’s Office as the primary point of contact for our customers.
Among other requirements, a great candidate would have:
• At least four (4) years cash and check handling experience related to banking teller, customer service, office administration and cashiering.
• A high comfort level with technology and computer operations, including Microsoft Office and Excel.
This role works in a team environment where you’ll be immersed in a culture of professionalism, innovation, excitement, and ownership. You will assist in the pursuit delinquent taxes, participates in the delinquent tax sales and other collection programs, and resolves problems and issues for customers and internal partners.
Among other requirements, a great candidate would have:
• At least five (5) years’ experience involving customer service, research and analytical tasks using deductive reasoning.
• A high comfort level with technology and computer operations, including Microsoft Office and Excel.
FAQ
Our working hours are Monday through Friday from 8:00am to 5:00pm. You’ll notice that our customer hours are different. As a customer-facing department, it is important that our team have time at the beginning and end of each day to set ourselves up for success. It is during this time that time we handle administrative and non-customer facing tasks.
Full-time employees are offered multiple County benefits including paid leave, sick leave, and health insurance. As a member of our team, you’ll also have an opportunity for constant training, personal growth, and professional advancement. Our team doesn’t work here because they love taxes or Beaufort County. They work to take care of who and what they love at home. They choose to work here because we’re more than just a job. We’re a team who helps each other grow and succeed.
Yes, (sorry, we can’t sugar-coat it). It probably doesn’t shock you to know that collecting taxes isn’t always a popular or liked service. This can mean disgruntled customers, challenging dynamics, or unpleasant tasks to execute. Much of our work is required by State law, what makes us different is how we do our work. We choose to do more than check off a task but perform them with ownership, purpose, and passion. This makes a challenging job fun, rewarding, and collaborative. You will experience the pride of growing in confidence and knowledge while constantly working towards new goals and initiatives.
We believe that serving with passion isn’t dictated by where it is performed. Eight years ago, we were the first department in the County to allow remote work. It is permitted on a case-by-case basis. As a customer-facing department, there will always be certain tasks and roles that require a physical office presence. How we decide if you can work remotely is based on your role, assigned tasks, and performance.
Every role in our office has, at a minimum, a three-month training and on-boarding plan and every task has a procedure. On your first day, you’ll be assigned a trainer who will be by your side through the entirety of your training. In addition to your on-boarding, you will receive ongoing training every week in your team meeting, every month in our staff meeting, and annually at our annual training day. Empowered with knowledge, you’ll be prepared to own everything about your role.
Absolutely. We’re big on succession planning (it’s not a coincidence that success is in succession!). The best people are our people…86% of all non-entry level positions have been filled with internal promotions. Here is the more important question to ask yourself: What does advancement mean to you? What it means to us is that we are constantly pushing ourselves to evolve with purpose. This might mean learning a new skill, supporting a project outside of our role, or taking on leadership assignments. All of these things and more advance you as a professional and get you ready to answer the door when opportunity knocks.
On our team, serving with passion is a calling. It is 200,000+ opportunities to defy the stereotypical government experience and offer our customers something even better…people who serve people, not transactions. people who serve with empathy, competency, and leadership
